Tracking code?

r Hugo,

Thank you for your questions and interest in Click2Sell.EU. In order to track which ads are converting, all you have to do is to navigate to: For Affiliate — My Campaigns — Stats (click on your promoted product’s stats) and there you will be able to create special tracking channels to track your ads and advertising campaigns for each of the product. Moreover, if you are going to advertise affiliate links on pay per click campaigns then you don’t need to add any special code to your affiliate link. Click2Sell.EU system automatically determines when a visitor comes using a special keyword from a search engine and then shows that keyword on your Keyword report.

Please, let me know if this is enough for you…
If you have any other questions or just need some help with Click2Sell.EU. I will do my best to help you.

Sincerely,
Egidijus
Click2Sell.EU

Is there any tracking code I can add to an affiliate link so that I can track which keywords and ads are converting?

Thanks
HUgo

Where can I find promotional tools for products?

Another Question: do you know where i can find banners for the
products im promoting?

Dear Cristian,

You are welcome. We are here to always help you Merchants provide banners
and other promotional material on their websites (in most cases). However,
you can also search for promo stuff by navigating to the Marketplace, then
click on ‘More Info’ link nearby a certain product and on that page (if
merchant has uploaded) you might
find promotional tools such as banners, etc. For those products which have
promotional tools you will find red links such as ‘Banners’, ‘Articles’,
etc.

You can use them to promote that product. In case you don’t find the promo
stuff, you can easily contact the merchant and ask you to provide those
tools.
I’m sure that most merchants will be helpful.

If you have any other questions or just anything, please, let me know.

Sincerely,
Egidijus
Click2Sell.EU

Subscription service pricing

Hello,
I type in $14 instead of $1 per month and I cannot change it. There is a small box that reads “calculated automatically”.
How can I correct my mistake, please.
Thank you.

Dear Gabrielle,

Thank you for your questions and interest in Click2Sell.EU. It looks like you are trying to add a subscription product, but cannot select the right price. The thing is that all subscriptions are set-up once. We do not allow to change the price, because i.e. Paypal would not process the payment that way. In order to set up your desired price, simply navigate to: For Merchant –> Add Product section and add this product once more. Now this time make sure you write the initial price $14. The product’s price can only be set once for subscriptions since they are completely different compared to regular sales.

I hope this answers all your questions. In case you have any other questions or just need some help, please, let me know.

Sincerely,
Egidijus
Click2Sell.EU

Visitors not logged on reports?

I just looked at my reports on my page, and it says that I have 0 product views when I know for a fact that several people have been to my product’s page. Why is it showing up as 0 instead of what it should be?

Hello,

Thank you for your questions and interest in Click2Sell.EU. I have just checked your product’s sales page and see that you have placed only a simple a href link to the products checkout page, you have missed the javascript code.
Click2Sell.EU payment buttons are provided with the javascript code, so please, use it on your website in order to track all visitors, campaigns, referrals and keywords. Now, please, navigate to: For Merchant –> My Products –> Buy Links (click on your product) and then copy/paste the provided payment button code. You can change the image of the payment button easily, simply edit img src image location with an url to your own image.

Please, let me know if you have any other questions or just need some help. I will do my best to help you.

Sincerely,
Egidijus
Click2Sell.EU

How does the affiliate get paid

Yes I was wondering if I sell a digital product though this website and when I do get affiliates to promote the product how do the affiliate get paid ? What I mean Do I pay the affiliates or do you take the cut out of what I will make and pay the affiliates ?

Dear Greg,

Thank you for your questions and interest in Click2Sell.EU. When you sell your products on Click2Sell.EU, you receive money straight into your Paypal, Authorize.net, Google Checkout, Moneybookers or other payment processor accounts. Then for all sales your affiliates make, the settlements to pay are generated right on the 1st day of a new month. Then you have 21 day period to pay your affiliates. You can pay your affiliates one by one or you can simply use mass payment button, click on it and all your affiliates will be paid automatically. This is very easy.

Greg, I hope this answers all your questions. If you have any other questions or just need some help setting up your product on Click2Sell.EU, please, let me know. I will personally help you!

Sincerely,
Egidijus
Click2Sell.EU

How to gather customer’s personal information with the orders?

hello again,

I am trying add my merchant product, but I still do need the address since I am shipping a free cd for the price of shipping, then offering a monthly service for 4 months. so if I just use the subscription billing, will I still receive the address of my customer. thanks again for your time

Dear Nicholas,

Thank you for your questions and interest in Click2Sell.EU. In order to gather the customer’s address on your checkout form, just make sure you select ‘Gather additional personal information from buyer’ and then all the data entered on the checkout page will be stored along with your order. You will be able to see that information by clicking on a certain transaction (on Transaction report) and then clicking ‘View Order’ or simply on For Merchant –> My Orders page. Yes, if you use the subscription billing, you will receive the address of your customer.

If you have any other questions or just need some help, please, let us know. We will do our best to help you.

Sincerely,
Egidijus
Click2Sell.EU

Must I have a website?

I am working on my first e-book that I intend to launch it on click2sell at the end of next week. However, I would like to know if I must have a website to sell the e-book or I can still place it at click2sell and sell it from there.
Regards!

Dear Ismael,

Thank you for your questions and interest in Click2Sell.EU. Yes, you must have your product’s sales page with all the product’s descriptions and all other information for a customer, so your customer would be able to read about your product and then order it. Just place your provided payment buttons on your product’s sales page and you will be able to start selling your ebook. Moreover, you will be able to run your own affiliate program and recruit new affiliates to promote your product.

I hope this helps. If you have any other questions or just need some help to sell ebook online, please, let me know. I will do my best to help you!

Sincerely,
Egidijus
Click2Sell.EU

Choosen wrong payment currency by mistake

Hello,
As title says: I have by mistake choosen GPB as my payout currency. I wanted to change it to EURO, but wasnt able to.
Is there anything i could do to change it somehow?
Thanks and Regards

Dear Peter,

Thank you for your questions and interest in Click2Sell.EU. In order to have your account working in EURO currency, you have to signup again on Click2Sell.EU again and select your desired currency. Why? We have made separate accounts for each of the currencies, so merchants and affiliates could prevent the misunderstanding, currency conversion and other issues. So in order to have your account in EUR, just open a new Click2Sell.EU account.

I hope this helps. If you have any other questions or just need some help, please, let me know. I will do my best to help you!

Sincerely,
Egidijus
Click2Sell.EU

How do I get paid?

How do I get paid ?

Dear Douglas,

Thank you for your questions and interest in Click2Sell.EU. I would like to know what kind of activities are you going to do on Click2Sell.EU. Are you going to be a merchant and sell your own products or just promote other people products as affiliate? If you sell your products online using Click2Sell.EU, then you will receive payments straight to your Paypal account or if you have a merchant account – you’ll get the money straight to your bank account – right after sale.

If you want to promote other people products as affiliate, then you will be paid automatically within 21 day after the end of a month for all that months sales. The money will be deposited into your Paypal or Moneybookers accounts. One way or the other, you will receive money automatically, so no action is required on your part.

I hope this helps. If you have any other questions, please, let me know. I will do my best to help you!

Sincerely,
Egidijus
Click2Sell.EU

About panel in spanish

Good day, I’m selling ebooks, my market is focusing more on Spanish-speaking people, whether their mental payments platform is in Spanish? since it is important to me than my clients there are some who do not speak English and if you decline the purchase may confuse this harming my work, I hope through your comments

Dear Elkin,

Thank you for your questions and interest in Click2Sell.EU. As far as I understand you are concerned about Spanish people not being able to pay you. Don’t worry, if you want to sell Spanish products to your Spanish speaking customers, you can easily do this. We do not restrict this at all and you are able to accept all kinds of payments. Now, since some of your Spanish customers doesn’t speak English, you can easily modify your product’s checkout pages and re-make them in a way to show only the checkout in Spanish language. This way your customers won’t have any problems checking out. Simply navigate to: For Merchant –> My Products –> Edit Settings –> Configure product pages –> Checkout and there you will be able to modify your checkout pages to suit your customers.

I hope this answers all your questions. If you have any other questions on how to make Click2Sell.EU work for you or just need some help, please let me know. I will do my best to help you!

Sincerely,
Egidijus
Click2Sell.EU