Buy Now Button

Hi,

1. I didn’t set PayPal as my payment processor,how can my customer
will redirect to PayPay website?

2. I did place the buy now code in my website, but when my customer
click the buy now button, they will be redirect to PayPal website,
they need to click “continue checkout”, then, they will redirect to
another PayPal webpage, Paypal ask them to create a PayPal account
first before they can make any payment, these is not a one click
solution, it will keep Asian customer away, do you have other solution?

3. Eventhough inside PayPal webpage,customer only can pay through
credit card, PayPal didn’t provide other options, what if customer
want to pay through their Moneybooker or Google checkout account?

4. If Paypal are our default payment processor, is it PayPal will
freeze our account without give us an notice? TY!

Hello Tom,

thanks for contacting us!

I will answer your questions one by one.

1) I checked your account and PayPal *is* set as your payment processor.
You don’t need to do anything extra after sign up in order to setup
PayPal as your payment option. It is done by default. Anyways, if you
want to make changes in your payment processors, just visit “My Profile”
-> “My Payment Processors” page.

2) This is a standard way to shop online if you don’t have any PayPal
account.
If you want a “one-click” solution which would allow your customers to
purchase your products with their credit cards, you need to have PayPal
Website Payments PRO, Worldpay, Authorize.net, eWay, LinkPoint, First
Data, Your Pay, PayPoint, Moneris, Protx, Optimal Payments or Ogone
merchant account.
If you have an account of one of them, just enter the account’s standard
connection details in “My Payment Processors” and from that moment your
customers will be able to purchase your product in “one-click”.

3) It is natural that PayPal doesn’t offer your customers to purchase
your product via PayPal’s competitors systems.
If you want to offer a payment options variety to your customers, you
can add Moneybookers and Google Checkout accounts into your Click2Sell
account. Everything can be done in “My Payment Processors” page, just
follow Step1 and Step2.
If you have PayPal, Moneybookers and Google Checkout accounts in your
Click2Sell account, then at the first step your customers will be to
choose which payment system they would like to use in purchase process.

4) According to PayPal, they don’t “freeze” any account which is
verified and doesn’t make suspicious sales. It is always advisable to
contact their support and report your expected sales within coming
months. In other words, you need to make clear that sudden increase of
sales is planned. Please contact PayPal support regarding this matter.

I hope I explained everything clearly enough.
If you have any other question, just let me know!

Regards,
Vytis Vyskupaitis
Click2Sell.EU

Google Checkout payment buttons

If I add Google Checkout and follow the steps as listed will this INTERRUPT or INTERFERE with my other Google checkout accounts and buttons? I have and use google checkout on other Web Pages that have nothing to do with Click2Sell and do not want this to be an issue.
Thank you

Dear Rick,

Thank you for contacting us. If you want to use Click2Sell.EU payment buttons along with your old Google Checkout buttons, you can do this without any problem. I can assure you that the buttons will not interfare. Anyway, you just need to understand that if your affiliates bring customers through their affiliate links and customer will end up buying the product using Google Checkout buttons, in this case they won’t be credited for their sales (for those sales that don’t go through Click2Sell.EU system).

I hope this answers all your questions. If you have anything more to add, please, let me know.

Sincerely,
Egidijus
Click2Sell.EU

Subscription Service Payment Problems

Hi, I’ve noticed the order form for all my subscription products is
returning a “it’s not possible to buy right now, please come back
later” message. Do you know why this is?

Hello,

thanks for contacting us!

I reviewed your account and saw that you have removed PayPal from
acceptable payment options. That’s the reason why such error was given.

In order to sell subscription products you need to have PayPal,
Worldpay, Authorize.net, eWay, LinkPoint, First Data, Your Pay,
PayPoint, Moneris, Protx, Optimal Payments or Ogone merchant accounts.
Google Checkout doesn’t support subscription payments, so it is not
possible to accept recurring payments via them.

If you want to accept subscription payments via PayPal, then please
visit “My Profile” -> “My Payment Processors” page and then check Step 2
there. You will need to choose your PayPal account in “PayPal” slot.

I hope I explained everything clearly enough.
If you have any other question, just let me know!

Regards,
Vytis Vyskupaitis
Click2Sell.EU

Click2Sell Referral program

Hi
I have just signed up for click2sell. I saw your link on a affiliate forum page on another site and clicked it. I thought that your site would be a good one to promote. Do you yourselves have an affiliate program – if I refer peope to the click2sell website who buy or become affiliate members, in turn others below them buy would I get commission? If yes please can you email me the link to sign up for this, thanks,

Hayley

Dear Hayley,

Thank you for your questions and interest in Click2Sell.EU. Yes, of course we have the Click2Sell.EU Referral program where you can refer new merchants and affiliates and you will earn 30% of their generated fees on Click2Sell.EU. Every member already participates in this program. You can read more about our Referral program here: http://www.click2sell.eu/en/home/promote-click2sell.html .
Now, simply all you have to do is just to refer people to: http://xxxxxx.join.click2sell.eu link . Just replace xxxxxx with your own login to Click2Sell.EU and then all referred people will be assiged to you. You can view all their stats and your earnings when you navigate to: Promote C2S section on your members area.

I hope this helps. If you have any more questions about Click2Sell.EU Referral program, just let me know and I will do my best to help you.

Sincerely,
Egidijus
Click2Sell.EU

My site

Hi. I currently sell a book from my site. I use a “Buy Now” button
supplied through PayPal. I also have another site selling the same
book in eBook format. I use Click Bank as the payment processor here.
I do not wish to change either site. Therefore…my questions are
this… 1) Are you asking that I use your processor =
Click2Sell…exclusively? a) if so…I will create another site to do
so. 2) I noitce you are “.eu”. Can I request U.S. traffic only? Or
not?… Thank you. Dan

Hello Dan,

thanks for contacting us!

I will answer your questions one by one.

1) Yes, buy buttons/links provided by Click2Sell have to be the only
option for your customers to pay. Let me explain why. The thing is that
if in your product’s sales-page there would be several payment options
(let’s say, Click2Sell, PayPal and Clickbank), then there would be a lot
of “leaked” sales for Click2Sell or Clickbank affiliates as both systems
can’t track sales via other payment options (e.g.: Click2Sell affiliate
refers a person to your product’s website. The person decides to buy
your product and he/she chooses PayPal as payment option. The affiliate
won’t receive a commission for referred sale as we can’t track sales via
other payment systems). I hope you understand the point.

By the way, you could consider using Click2Sell button instead of PayPal
button in the first your mentioned website. Everything will stay the
same (you will still get money from sales directly to your PayPal
account), but additionally you will get statistics gathering and an
ability to track and manage your affiliates.

2) In Click2Sell here are no limitations regarding promotions. All
affiliates from all countries are welcome to promote products in Click2Sell.

I hope I explained everything clearly enough.
If you have any other question, just let me know!

Regards,
Vytis Vyskupaitis
Click2Sell.EU

How do you track

Hi, I have joined as a merchant, 1) Do i need to recruit affiliates
from my own website? 2)Also how do you track sales? I have added the
code generated on my sales page, see that its goes to your page then
to my paypal page. 3)Do you get a notification from paypal for every
completed sale? 4)Also is there a way to add variables to the thank
you page from paypal? thank you

Hello Mohammed,

thanks for contacting us!

I will answer your questions one by one.

1) It is not obligatory to put your product’s affiliate program page
(its URL can be found by clicking on product’s name in “For Merchant”
section). However, it is highly recommended to put a special page for
affiliates in your product’s website, as it is a good way to gather some
additional affiliates. So you could add my mentioned page, also add some
banners, other promotional material you have. It will make a good impact
on your product’s appeal to affiliates.

2) Thank you for adding the code into your sales-page. Actually, it is
necessary to place the button/link, because it is essential in tracking
sales and gathering additional statistics. Everything is fine in what
you saw: after clicking our provided button or link, a buyer is
redirected to your product’s Click2Sell checkout page and then to PayPal
checkout page (if you use PayPal as your payment gateway).

3) Yes, we get notifications from PayPal for every successfully
completed sale. These notifications help us to verify buyers trying to
access your product’s thank-you page.

4) Currently there is no such option, however a similar feature is in
our “to-do” list, so it will be definitely developed some time in
future. Right now there are some tasks of higher importance, so at first
we need to finish them.

I hope I explained everything clearly enough.
If you have any other question, just let me know!

Regards,
Vytis Vyskupaitis
Click2Sell.EU

Skip Click2Sell checkout page feature

Everything is good with my order page except I checked Skip Click2Sell Checkout Page and it still shows up. I don’t want my customers to have to do that. I want it to go right to paypal. If I checked the box…how come it still shows up? Thanks!

Dear Andy,

Thank you for contacting us regarding this. I have checked your account and noticed that your product’s type is a ‘material’ product. All physical – material products require the billing/shipping information. Because of this, the ‘Skip Click2Sell Checkout Page’ feature does not work for material products, since merchants must collect the shipping information. Only ‘downloadable’ type of products can use this option and forward the customer straight to i.e. Paypal’s payment pages.

Moreover, this skip Click2Sell checkout page feature does not work when you have more than one payment processor/method on your Click2Sell.EU page. Then your customers have an ability to choose which payment method to use to pay for a purchase.

I hope this answers all your questions. If you have anything more to add or just need some help, please, let me know. I will do my best to help you.

Sincerely,
Egidijus
Click2Sell.EU

Existing Retail Merchant?

lo Jeff,

thanks for contacting us!

We do not prohibit nothing ourselves. We have just collected a general
list (you can find it here:
http://www.click2sell.eu/prohibited-products-list.html) of
products/services prohibited by PayPal, Moneybookers, Worldpay,
Authorize.net or Google Checkout. If you are sure that your used payment
processor allows you to do your business, then there will be no problems
from us.

Regarding your existing cart.
If you don’t want to abandon it, you can create a replica website with
everything the same, but place Click2Sell provided buy buttons instead
of current cart.
You need to ensure that visitors that are referred by Click2Sell
affiliates will not be able to purchase your products in other way than
Click2Sell buy buttons. Otherwise it would mean that Click2Sell
affiliates will have a lot of “leaked” sales if their referred people
would order your products via another payment system.

Let us know if you have any other question!

Regards,
Vytis Vyskupaitis
Click2Sell.EU

I have a web site selling e-books and services.
Firstly are any of the products or services offered on the site
banned? Second I have an existing retail merchant (Kagi). Your
merchant program however requires I put “Buy Now” buttons on my web
site that implies abandoning my existing merchant. Correct? If so is
there no other way (such as pages on my site without top menu items) I
can join your merchant or affiliate program?

Help Needed (Moneybookers gateway)

Dear Sir/Madam, I have a few questions that need addressing:

1) I want to accept credit/debit cards via Moneybookers. If I apply
for their Merchant Gateway (which would allow me to accept CC via
them), would I then be able to accept CC’s witn Moneybookers AND
Click2Sell?

2) To accept recurring billing via Moneybookers, do I have to contact
Moneybookers for them to allow me to do that?

3) My account is showing that I accept GB pounds. I want to accept US
dollars. How do I change that?

4) On the thank you page etc, my real name is shown to the customer. I
use psuedonyms in different markets. How do I show the customers THAT
name rather than my own? Thank you for your help, Jonathan

Hello Jonathan,

thanks for contacting us!

Let me answer your questions one by one.

1) Currently it is not possible to accept direct credit card payments
via Moneybookers (that means that your customers would need to have
their own Moneybookers buyer accounts in order to purchase your products
by credit cards).
If you do add Moneybookers payment option into your Click2Sell account,
then your customers will be able to pay you via Moneybookers system (we
do not process payments ourselves).

2) Right now we do not support recurring billings via Moneybookers. Only
PayPal, WorldPay, Authorize.net, eWay, LinkPoint, First Data, Your Pay,
PayPoint, Moneris, Protx, Optimal Payments or Ogone merchant account
holders can setup subscription products in Click2Sell.

3) In Click2Sell account creating process you need to choose account’s
currency. If you are not satisfied with GBP currency, please create
another account and choose USD currency in account registration phase.
You can keep both accounts and sell your products in both currencies.

4) You can setup your pseudonym in Company/Business Name field in “My
Profile” section.

I hope I answered all your questions clearly enough. If you have more
questions, just let me know!

Regards,
Vytis Vyskupaitis
Click2Sell.EU

Subscription payments

Hi

I have a recurring membership fee every 90 days and want affliates to earn 50% of the first payment only.
Can I set this up please ?
thanks

Dear Kathryn,

Thank you for your questions and interest in Click2Sell.EU. Yes, of course you can set such membership website on Click2Sell.EU. Simply signup and then navigate to: For Merchant –> Add Product on your members area and follow all the steps to add your subscription product. Please, select the subscription product type and then you will be asked to enter the pricing for your products. Set an initial charge and then set it to rebill every 90 days. Complete all the steps and you will be provided with payment buttons/links to place on your website.

Once you’re done you will be able to sell your subscription product to people. Katie, if you have any other questions or just need some help with setting up your product, please, let me know. I will personally help you to set up your product.

Sincerely,
Egidijus
Click2Sell.EU